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Player Welfare & Safe Play Policy

Responsible Gaming
at 90jili

At 90jili, we believe gambling should always be a source of entertainment — never stress, debt, or anxiety. This page outlines everything Pakistani players need to know about setting limits, recognising warning signs, and using our self-exclusion tools to stay in control of their play.

21+ Minimum Age
24/7 Support Access
6 Tools Player Controls
Free All Safety Features

21+

Strictly 21 and Above Only

The 90jili platform is restricted exclusively to adults aged 21 years or older. This is not just a platform rule — it is a core commitment we enforce through mandatory CNIC-based identity verification before any withdrawal is processed. If you are under 21, or if you suspect a minor has access to an account, please contact our support team at [email protected] immediately. Underage gambling causes serious harm and 90jili takes a zero-tolerance approach to any attempt to bypass this restriction.


Six Pillars of Safe Play

90jili's responsible gaming framework is built around six core principles. Each one translates directly into tools and policies that protect every player on our platform — especially those in Pakistan who are new to online gaming.

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Strict Age Verification

Every 90jili account is subject to mandatory CNIC identity checks. No withdrawal is released until the player's age — 21 or above — has been positively confirmed against their national identity documents. We do not accept underage play under any circumstances.

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Deposit & Loss Limits

Players can set daily, weekly, or monthly deposit limits directly from their 90jili account settings. Loss limits are also available. Once a limit is set, it takes effect immediately. Increases require a mandatory 24-hour cooling-off period before they activate.

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Session Time Controls

You can set a session time reminder that alerts you when you have been playing for a set duration. You can also enable automatic session timeouts that log you out after a defined period of play — helping you keep track of time spent on the platform.

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Self-Exclusion

If you feel your gambling is getting out of hand, 90jili offers self-exclusion periods ranging from 30 days to permanent closure. During a self-exclusion period, your account is locked, all marketing communications stop, and re-entry is blocked for the full duration without exception.

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Reality Check Alerts

90jili can display periodic pop-up notifications showing how long you have been playing and your net win/loss for that session. These reality checks are designed to keep gambling in perspective and prevent the kind of absorbed play that leads to chasing losses.

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24/7 Human Support

Our support team is available around the clock via live chat and email, in both English and Urdu, specifically trained to handle responsible gaming concerns with empathy and confidentiality. No question is too sensitive — your wellbeing matters more than your betting volume.


Your Self-Exclusion Options

Self-exclusion is the most powerful responsible gaming tool available on the 90jili platform. It is free, immediate, and enforced without exception. Below are the specific options available to every registered Pakistani player.

How to Activate: Log in to your 90jili account, navigate to Account Settings > Responsible Gaming, and select your preferred tool. Changes to limits that reduce protection take effect after 24 hours. Changes that increase protection — like activating self-exclusion — take effect instantly.
Important: During any active self-exclusion period, 90jili will reject any re-registration attempts. If you create a new account during your self-exclusion period, it will be closed and any balance refunded upon detection.
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Cooling-Off Period

Take a short break from 90jili for 24 hours, 48 hours, or 7 days. Your account is temporarily suspended. No deposits, no bets, no marketing messages. Existing balances are safe and available when the period ends.

TEMPORARY — 24H TO 7 DAYS
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Short-Term Self-Exclusion

Step away for 30, 60, or 90 days. During this period your account is fully locked and you will be removed from all promotional communications. Re-activation requires contacting support after the period has fully elapsed.

MEDIUM-TERM — 30 TO 90 DAYS
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Long-Term Self-Exclusion

Exclude yourself for 6 months or 1 year. Your account is placed into a locked state and any remaining balance is secured. After the period, a mandatory 7-day re-evaluation process is required before re-access.

LONG-TERM — 6 MONTHS TO 1 YEAR
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Permanent Closure

If you feel you need to stop entirely, you can request permanent account closure. This is irreversible. Your account data is retained as required by AML regulations, but your access is permanently terminated and your account cannot be reinstated under any circumstances.

PERMANENT — IRREVERSIBLE

Available Limit Types

Limit Type Description Timeframe Options Effect Delay
Deposit Limit Maximum PKR amount you can deposit in a given period Daily / Weekly / Monthly Immediate (reduction) / 24 hrs (increase)
Loss Limit Maximum net loss permitted before deposits are blocked Daily / Weekly / Monthly Immediate (reduction) / 24 hrs (increase)
Wager Limit Maximum total bet amount placed in a given period Daily / Weekly / Monthly Immediate (reduction) / 24 hrs (increase)
Session Time Limit Maximum continuous playtime before automatic logout 30 min / 1 hr / 2 hr / Custom Immediate
Reality Check Pop-up notification showing time played and net P&L Every 30 / 60 / 90 min Immediate
Cooling-Off Temporary account suspension with no play access 24 hrs / 48 hrs / 7 days Immediate
Self-Exclusion Full account lock — no deposits, bets, or marketing 30 / 60 / 90 days / 6M / 1Y / Permanent Immediate

Is Gambling Becoming a Problem?

Problem gambling does not happen overnight — it develops gradually. Many players in Pakistan who struggle with gambling-related harm do not recognise the warning signs early enough. 90jili encourages every player to take an honest look at their gambling habits regularly.

If you find yourself answering "yes" to three or more of the questions in the self-check list, we strongly recommend reaching out to our support team or activating a self-exclusion period immediately. There is no shame in asking for help — responsible gaming is about staying in control, and 90jili is here to support that.

Quick Self-Check — Answer Honestly

01

Do you find yourself gambling more money than you originally planned to spend?

02

Have you tried to cut back on gambling but found it difficult or impossible?

03

Do you feel irritable, restless, or anxious when you are not able to gamble?

04

Have you gambled to escape worry, stress, depression, or problems at home?

05

Have you ever chased losses — continuing to play to win back money you lost?

06

Has gambling caused problems with your family, work, finances, or relationships?

07

Have you borrowed money or sold items to fund your gambling activity?

3 or more "yes" answers? Please take a break. Contact our support team at [email protected] or activate self-exclusion from your account settings right now.

How to Set Limits on Your Account

Setting responsible gaming limits on 90jili takes under two minutes. Every Pakistani player with a registered account has full access to all the controls listed on this page — completely free of charge, at any time, with no waiting period required to reduce your limits.

  • 01
    Log In to Your 90jili Account

    Access your account via the 90jili Login page. Ensure you are using your own account and that no one else has access to your login credentials.

  • 02
    Navigate to Account Settings

    Click your username or avatar in the top-right corner of the screen. Select "Account Settings" from the dropdown menu that appears.

  • 03
    Open the Responsible Gaming Tab

    Within Account Settings, select the "Responsible Gaming" tab. All limit types and self-exclusion options are listed here in a clear, accessible layout.

  • 04
    Choose and Configure Your Limit

    Select the limit type you want to set (e.g., daily deposit limit of Rs 5,000). Enter your desired value or duration and confirm the change. Limits that increase protection apply instantly.

  • 05
    Confirmation & Record Keeping

    A confirmation message will appear on screen and an email will be sent to your registered address. Keep a record of your settings and review them periodically to ensure they still reflect your needs.


Keeping Minors Safe from Online Gambling

In Pakistani households where multiple family members share devices, it is especially important to ensure that minors cannot access the 90jili platform. 90jili enforces strict age controls at the account level, but parental controls at the device level provide an additional and important layer of protection.

We recommend the following steps for parents and guardians in Pakistan:

  • Never share your 90jili account login credentials with anyone, including family members.
  • Enable screen time controls and app restrictions on any shared mobile device.
  • Use a strong, unique password for your 90jili account that is not known to minors.
  • Log out of your account after every session, especially on shared devices.
  • Enable two-factor authentication (2FA) so no one else can access your account even with your password.
  • If you suspect a minor has accessed your account or created their own, contact 90jili support immediately.
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Parental Responsibility

90jili's platform is for adults aged 21 and above. As a parent or guardian in Pakistan, you play a crucial role in preventing underage access to online gambling. Our age verification systems are robust, but your vigilance at home is the first and most important line of defence.

21+ Only — No Exceptions

Enjoy 90jili Responsibly

Gambling at 90jili is meant to be enjoyable — nothing more. Set your limits today, play within your means, and remember that our support team is always here if things ever feel like they are getting too much. Strictly 21+ only.